Ok90 Privacy Policy — How We Keep Your Data Safe

1Introduction & Scope

Welcome to ok90. This privacy policy applies to all ok90 services, websites, and mobile applications. ok90 believes you should have full control over your personal data. That is why we are transparent about what information ok90 collects, why we collect it, and how we keep it secure.

By creating an account or using the ok90 platform, you agree to this privacy policy. Please read it carefully — if you have any questions, contact ok90 support.

2What Information We Collect

Ok90 collects only the data required to provide its services. No unnecessary information is collected. The types of data and their purposes are outlined below:

Ok90 never stores your full bank account number, card number, or PIN. Payment details are processed directly through the payment gateway.

3How We Collect Data

Ok90 collects information in several ways. Here is what you should know about each method:

• Directly provided information: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically collected information: When you use the ok90 platform, certain technical information is automatically collected from your device, browser, and network.
• Cookies & Tracking Technologies: ok90 uses cookies on its website to manage sessions and improve the user experience.
• Third-Party Identity Verification: As part of the KYC process, ok90 may verify identity information through approved third-party providers.

4Purpose of Data Use

Ok90 uses collected data solely for specified purposes. Your information is never shared with third parties for advertising or commercial use.

• Service delivery: To manage your account, process transactions, and ensure all ok90 gaming services function properly.
• Identity Verification: To complete the KYC process and verify your identity.
• Security: To detect fraud, protect accounts, and prevent suspicious activity.
• Customer Support: To address your complaints, questions, or issues.
• Legal Obligations: To comply with applicable laws and the directives of regulatory authorities.
• Responsible Gaming: To monitor gaming behavior and identify and prevent the risk of addiction.
• Service improvement: To further improve the user experience on the ok90 platform.

5Data Sharing & Disclosure

Ok90 may share your personal information with third parties in limited, specific circumstances. Your data is never sold under any conditions.

• Payment Providers: Only the information necessary to process transactions is shared with approved payment gateways, including Mobile Banking, Nagad, and Rocket.
• KYC Verification Agency: Data may be shared with internationally recognized KYC partners for identity verification purposes.
• Law Enforcement Agencies: If ok90 receives a court order or lawful government directive, it may be legally required to disclose information.
• Technology Service Providers: Companies that manage ok90's servers, cloud storage, or security services may access data under strict confidentiality agreements.

6Cookies & Tracking

Ok90 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are required to maintain your login session and keep ok90's core features running. Disabling them will prevent the platform from functioning properly.
• Performance Cookies: These cookies help ok90 understand which parts of the site are used most, supporting ongoing service improvements.
• Functionality Cookies: These cookies are used to remember your language preferences and display settings.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain ok90 platform features.

7Data Retention Period

Ok90 retains your data only for as long as necessary. After account closure, certain information may be kept for a specified period due to legal obligations.

• Active Accounts: All data is retained for as long as the account remains active.
• Financial Transaction Details: A minimum retention period of 5 years is mandatory under international financial regulations.
• KYC Documents: May be retained for up to 5 years after account closure.
• Gaming History: Typically retained for up to 3 years.
• Support contact: May be retained for up to 2 years after account closure.

Once the designated retention period has elapsed, ok90 permanently deletes data using secure methods.

8Your Rights

As a registered ok90 member, you have important rights over your own data. ok90 is committed to respecting those rights.

9Security Measures

Ok90 uses industry-leading technology to protect your data. Our security systems are continuously updated to defend against emerging cyber threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): ok90 offers two-factor authentication for added security on your account.
• Firewall & Intrusion Detection: ok90's servers are protected by advanced firewalls and real-time intrusion detection systems.
• Regular Security Audits: Independent security experts regularly audit ok90's systems.
• Staff Training: All ok90 staff receive regular training on data protection.

10Child Protection Policy

The ok90 platform is for users aged 18 and above only. ok90 never knowingly collects or stores data from anyone under the age of 18.

If a parent or legal guardian believes their child has created an account on ok90, please contact ok90 support immediately. ok90 will promptly close the account and delete all associated data.

11Policy Changes

Ok90 may update this privacy policy from time to time. Changes may occur due to legal updates, the introduction of new services, or security improvements.

• For significant changes, ok90 will notify members in advance via their registered email or mobile number.
• The revised policy takes effect from the date it is published.
• Continued use of the ok90 platform after any changes have been made will be considered acceptance of the updated policy.
• Ok90 support can provide previous versions of the policy upon request.

12Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact ok90's data protection team.

Ok90 typically aims to respond within 3 business days. Complex matters may take up to 30 business days. ok90's Bengali-speaking support team is available 24/7.